Tips & Resources

Student Video Tutorials

We know that not everyone is used to navigating college courses online, so we have created a library of video tutorials to help you with some of our most common questions.

Watch the Videos Online

10 Ways to be Successful in Online Courses

Online classes offer an experience unique from that of a traditional college classroom.  There is usually an adjustment period for most students as they learn the rhythm and patterns of online communication. Here are some tips for starting off on the right foot.


Library Services

Bay State College students taking courses online can still make use of many of the Library’s most valuable resources including: ProQuest, LexisNexis, JSTOR, and Gale.

The online databases provide students with high-quality articles from scholarly journals, newspapers, and magazines. All that is needed to access these resources is a valid Bay State email and password. Please do not hesitate to contact the campus librarians for help.

Please click the following link or URL to access the Bay State College Online Library Services:
Bay State Online Library Services  

Need assistance with logging in or research?

Contact the Library for help via email, or phone:

PHONE: 617-217-9449                    
  • EMAIL:  

Hours of operation September - May

Monday-Thursday 8am-10pm
Friday: 8am-4:30pm
Saturday: 10am-6pm
Sunday: 12noon-8pm

Hours of operation June 

Monday-Thursday 8: 30 am-10pm

Academic Advisors

At Bay State College our faculty and staff take great pride in giving personal attention to each student.  As an online student, you will be assigned an academic advisor who will directly support you during your time as a student with the College. Your academic advisor will be your academic partner for many things including the following:

  1. Assisting you with selecting the most relevant online course offerings each term.
  2. Serving as a liaison between you and your online course instructors.
  3. Connecting you to appropriate student resources and support personnel both online and via Bay State’s Boston campus.
  4. Orienting you to the learning management system (LMS).  The LMS is where you will complete your online courses.
  5. Periodically checking in with you throughout each term to make sure you are on track as you pursue your online degree in Criminal Justice or Management.
  6. Coordinating with you to create academic goals for yourself.

We value the individual needs of each of our students and want them to be successful.  Your academic advisor is available to assist you and support you throughout your academic experience with Bay State College. 

Tutoring Services

SMARTHINKING can help 24 hours a day, 7 days a week

Bay State College offers free online tutoring in many subjects from SMARTHINKING. Sign in and make an appointment with a live tutor or submit a written assignment for some tips on how to improve your writing. Live tutoring varies by hour but you can see a list of subjects and live tutors on the site.

SMARTHINKING provides online tutoring in Mathematics (Basic Skills - Calculus II), Writing, General Chemistry, Organic Chemistry, Physics, Biology, Introduction to Human Anatomy and Physiology, Accounting, Economics, Introductory Finance, Spanish, Statistics, and Nursing and Allied Health(schedule).

Online Math tutors are available 24 hours a day, seven days a week during the school year. Over 90% of SMARTHINKING online tutors have a Masters or PhD in their respective discipline, and they average nine years of teaching experience. Students can:

  • "Drop-in" for live tutoring; (sample 1, 2, 3, 4)
  • Submit questions for a response within 24 hours; (sample)
  • Pre-schedule sessions; and
  • View archives of past sessions.

Student Grievance Policy & State Specific Student Grievance Contact Information

Student Grievance Policy: The purpose of this policy is to ensure that each student is treated in an equitable manner and that any student complaint will be handled promptly and fairly.




Does your school offer Financial Aid?


Yes, each student will work individually with their Admissions rep and tuition planner. Over 85% of Bay State College students receive some form of Financial Aid.  The College offers several types of scholarships  and grants.