Today’s corporations are struggling with how to manage their IT infrastructure in an increasingly complex environment. Even small businesses today require IT support for employees and to manage security risks.
The Information Technology field offers high-paying, exciting career opportunities in networking, user support, database management, and systems analysis. According to the US Bureau of Labor Statistics, two of the five fastest-growing careers in 2016 will be in IT, with more jobs than qualified applicants in many IT-related fields. Total job growth by 2020 is projected to be over 22%. To top it all off, these are some of the most interesting and rewarding career choices: US News ranked four IT careers in the top ten of its annual “100 Best Jobs” report.
Bay State’s IT Program will enable you to enter the workforce directly, as an end-user support specialist, helpdesk technician, networking specialist, computer maintenance specialist, or any number of related positions. You may decide to further your education as well. After completing your two-year degree, you can move on to a number of Bachelor’s degree programs at Bay State or other colleges and universities as well:
In Bay State’s Information Technology Program, you’ll learn about computer hardware and software, about programming and networking, but you will also learn about how to run a business or organization, how to manage teams, and how to communicate with people at all levels. You will accomplish that through challenging, exciting classes, real-world educational and professional experiences taught by industry professionals. Bay State graduates are poised to become leaders in their chosen fields through a first-rate degree program built upon internship and field experience.
1. Identify, explain, and perform essential IT support skills including installing, configuring, securing and troubleshooting operating systems, business applications software, and hardware.
2. Demonstrate skill in diagnosing and troubleshooting user problems in computer networks and linked systems.
3. Comprehend systems administration skills related to server operating systems, system and network service administration, computer and information security, and directory services administration.
4. Perform independent research concerning technology problems and employ strategies to keep knowledge of technology systems and platforms current.
5. Outline and employ methods for assisting other technology users, including training and maintenance plans, and to translate their technical knowledge into forms usable by non-specialists.
6. Exercise interpersonal techniques that indicate respect for the diverse technical support needs of computer users.
7. Integrate and utilize professional industry standards for documentation of work, for respect of the privacy of users and proprietary information, and for ethical conduct.
What are the computer requirements for participation in an online program?
Students must have access to a working computer, reliable internet connection, and an updated internet browser is necessary. Below is a link to a browser test provided by It's Learning. Once the test is completed it is possible to use the 24/7 tech support for any questions about the results.
Minimum Bandwidth - 56 k/bits or higher
Browser - It's Learning is tested in the most common browsers which, right now, are the latest versions of Internet Explorer, Firefox, Opera and Safari.
Operating System - No specific operating system is required
Screen Resolution - Minimum 1024 x 768